Frequently Asked Questions
Everything you need to know about our minimalist footwear.
How do I determine the right size for my Lems?
Most of our shoes are designed with a wide toe box to allow for natural toe splay. We recommend checking our Size Guide on each product page, as some styles run true to size while others may require sizing up.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging. If you need a different size or style, we provide free domestic exchanges to ensure you get the perfect fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location and the weight of your order.
Are Lems shoes vegan-friendly?
Many of our most popular styles are 100% vegan. You can filter by 'Vegan' on our collection pages to see all options crafted without animal products.
How should I clean and maintain my shoes?
For canvas or synthetic models, we recommend hand washing with warm water and mild soap. For leather models, use a damp cloth and a quality leather conditioner to maintain the material's integrity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay or Shop Pay.